Privacy & Policies
1. Terms of Service
Last Updated: March 2026
Welcome to Callista Beauty. By accessing our website and purchasing our products, you agree to the following terms:
Order Acceptance: All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order due to pricing errors, stock discrepancies, or suspected fraudulent activity.
Product Representation: While we strive for accuracy, product images are for illustrative purposes. Actual packaging or design may vary slightly based on supplier updates.
User Responsibility: Customers are responsible for providing accurate shipping addresses and contact details. Callista Beauty is not liable for delivery failures caused by incorrect information.
Pricing: All prices are subject to change without prior notice. However, the price displayed at the time of your order confirmation will be honored.
2. Refund & Return Policy
Your satisfaction is our priority. Please review our guidelines for a smooth return process:
Return Window: Items may be returned within 7 days of delivery.
Condition of Items: To be eligible for a return, items must be unused, unopened, and in their original packaging.
Mandatory Unboxing Video: For the safety of our customers and to verify claims, a continuous unboxing video is required for all reports of damaged, missing, or incorrect items.
Reporting Issues: Please contact us via WhatsApp at +923064386039Â within 24 hours of receiving your parcel to initiate a claim.
Refund Processing: Once your return is received and inspected, refunds are processed within 3–5 business days to your original payment method or via bank transfer.
3. Privacy Policy
At Callista Beauty, we respect your data. This policy outlines how we handle your information:
Data Collection: We collect essential information such as your name, contact number, shipping address, and email solely to process your orders and provide support.
Information Usage: Your data is used strictly for order fulfillment, delivery coordination with courier partners, and occasional service updates.
Third-Party Sharing: We do not sell or trade your personal data. We only share necessary delivery details with our verified logistics partners (e.g., Leopard, TCS, or Trax) to ensure your package reaches you.
Data Security: We implement industry-standard security measures to protect your information from unauthorized access.
Cookies: Our website uses cookies to enhance your browsing experience and analyze site traffic for better service.
4. Contact Information
For any inquiries regarding these policies, please reach out to our administration:
Callista Beauty
 Email: callistabeautystore@gmail.com
WhatsApp: ++923064386039
Physical Address: Shop No. 30, Shalmi Market,
Near Shalmi Chowk,
Lahore, Punjab, Pakistan.